Shipping policy

Shipping Policy

Last updated: July 28, 2026

Lommel Market ships everyday goods from U.S. and partner fulfillment locations. Because the catalog is broad, one order may ship in more than one package. Your tracking email will show the carrier details for each shipment.

Where we ship

We ship to the United States and to international destinations when a shipping method is available at checkout. Some products cannot ship to every country, state, territory, or military address because of carrier, brand, customs, or product restrictions.

Processing time

  • Orders are usually reviewed and prepared within 1 to 3 business days after payment is accepted.
  • Orders placed on weekends or U.S. holidays begin processing on the next business day.
  • If an item in the order needs extra handling, we will email you before the order ships.

Estimated delivery time after shipment

United States Most standard deliveries arrive in 5 to 12 business days after the carrier receives the package.
International destinations Most deliveries arrive in 8 to 20 business days after shipment, depending on the carrier, customs clearance, and local delivery conditions.

These are practical estimates, not guaranteed delivery dates. Weather, carrier volume, customs review, and remote addresses can add time.

Shipping costs

Shipping rates are calculated at checkout based on the delivery address, items in the cart, package weight, and available carrier services. The full shipping cost is shown before you pay. Prices on the site are shown in USD unless checkout displays another supported currency.

Tracking

When an order ships, we send a tracking email to the address used at checkout. Tracking can take 24 to 48 hours to show movement after a label is created.

Address accuracy

Please check the shipping address before placing the order. If you notice a mistake, email marittlommel194@outlook.com as soon as possible. We can try to update the address before shipment, but we cannot change a package that has already been accepted by the carrier.

Lost, delayed, or marked delivered

If tracking has not moved for 7 business days, or if the package is marked delivered but you cannot find it, email us with your order number. We will review the carrier record and help with the next step. For marked-delivered packages, please also check with household members, building offices, parcel lockers, and neighbors.

Customs and import charges

For international orders, customs duties, import taxes, brokerage fees, or local charges may be collected by the carrier or local authority. These charges are not controlled by Lommel Market and are the customer's responsibility unless checkout clearly states otherwise.