Privacy policy

Privacy Policy

Last updated: July 28, 2026

This Privacy Policy explains how Lommel Market collects, uses, and shares information when you visit lommelmarket.com, contact us, or place an order.

Information we collect

We collect the information needed to operate an online store, including your name, email address, billing address, shipping address, order details, payment confirmation, customer messages, device and browser information, IP address, and site activity such as viewed products or cart activity.

How we use information

We use information to process orders, take payment, arrange shipping, provide tracking, answer support requests, handle returns and refunds, prevent fraud, improve the site, meet legal obligations, and send marketing emails if you choose to receive them.

Shopify and service providers

Our store runs on Shopify. Shopify, payment providers, shipping carriers, fulfillment partners, analytics providers, fraud-prevention tools, and customer support tools may process information so the store can operate. We share only what is reasonably needed for those services.

Payments

Payments are handled through Shopify-supported checkout providers. Lommel Market does not store full payment card numbers on its own systems.

Cookies and advertising

We use cookies and similar technologies to keep the cart working, remember preferences, measure site performance, and support advertising or analytics. Some advertising partners may use browsing activity to help show more relevant ads.

U.S. privacy choices related to targeted advertising or sale/sharing of personal information may be available at Your Privacy Choices.

Marketing email

If you subscribe to emails, we may send product updates or offers. You can unsubscribe from marketing emails using the link in the email. We may still send non-marketing messages about orders, returns, or account activity.

Retention

We keep order and customer service records for as long as needed to provide service, meet tax and accounting obligations, prevent fraud, resolve disputes, and comply with law.

Children

The site is not directed to children. We do not knowingly collect personal information from children under 13.

Your choices

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of personal information, or to opt out of certain uses. To make a privacy request, email marittlommel194@outlook.com. We may need to verify your identity before acting on a request.

Security

We use Shopify and other service providers that apply technical and organizational safeguards. No online system is perfect, so please do not send sensitive information by email unless we ask for it through a secure method.

International visitors

If you visit or order from outside the United States, your information may be processed in the United States and other countries where Shopify, carriers, or service providers operate.

Contact

Questions about this policy can be sent to marittlommel194@outlook.com or mailed to Lommel Market, 250 E Main St, Frankfort, KY 40601, United States.